Frequently Asked Question

1. What is The Horizon Project?

The Horizon Project is a supplier of high-quality refurbished printer inks, serving customers in India and the United States. We focus on providing reliable and cost-effective printing solutions.

2. What products do you sell?

We exclusively sell refurbished printer inks for compatible printer models.

3. Are your products original manufacturer products?

No. Our products are independently refurbished and supplied by The Horizon Project. Any printer brand names, trademarks, or logos are used solely for compatibility and identification purposes.

4. How do I know if an ink cartridge is compatible with my printer?

Please check your printer model and compare it with the compatibility information provided on the product page. If you need assistance, contact us before placing your order.

Email: info@thehorizonprojects.info

5. Do you ship internationally?

Yes. We currently serve customers in:

  • India
  • United States

Shipping availability may vary depending on location.

6. Which shipping service do you use?

Orders are primarily shipped through India Post or other available logistics partners.

7. How long does delivery take?

Estimated delivery times:

India

3–10 Business Days

United States

7–21 Business Days

Delivery times may vary due to courier operations, customs procedures, weather conditions, or other factors beyond our control.

8. What payment methods do you accept?

We accept:

  • Debit Cards
  • Credit Cards
  • PayPal
  • Cash on Delivery (COD) (where available)
9. Can I cancel my order?

Yes. Orders may be canceled before they are processed or shipped.

To request cancellation, contact us as soon as possible:

πŸ“§ info@thehorizonprojects.info
πŸ“ž +91 8800960551

10. Can I return a product?

Yes. Returns may be accepted in accordance with our Refund & Return Policy if the product is defective, damaged during transit, or incorrectly delivered.

Please review our Refund & Return Policy for complete details.